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Fantastic experience with this company. Their in-depth knowledge and superb customer service made doing business with them a pleasure. They installed eight cameras designed to handle our security concerns. The work was done on time and on budget. They were very flexible and accommodated our suggestions on the fly. The only contractor, I have had lately that actually cleaned up after themselves.

Orris P | Cornelius, NC

On time, very knowledgeable and courteous. Did a great job! Would use them again.

Phil G. | Matthews, NC

Great company... Excellent follow-up and great service... Super communication.

Chris G. | Mooresville, NC

Could not have had a better experience then I did with Phoenix Custom Systems. I'm so glad I found them. I had 2 contractors from Best Buy come out to give me an estimate on a camera system install. After surveying my house they told me the cable runs required would be too complicated and since I wanted 8 cameras installed it would take approximately 2 days to complete. I saw some excellent reviews for Phoenix Custom Systems so I gave them a call. I spoke with Kevin. Let me just say Kevin is awesome. He's very knowledgeable, professional and a strong Christian. He came to my house, did a thorough assessment and said no problem, we can install this for you at your convenience. We set up a date a couple weeks later. Kevin and Tyler arrived at 0700 as scheduled. Tyler was excellent as well. He explained so many aspects about the cameras that I would not have thought to ask about. They ran all 8 lines, installed the cameras and set up the NVR. They programmed the software on our phones and gave me plenty of time to ask questions. They were done by 3pm. The install looks great. No exposed lines at all. My wife hates clutter. She loved how neat all the wires were in our utility closet. I cannot say enough about Kevin & Tyler. If you need a video surveillance system installed don't bother with anyone else. Call them and rest easy. You will not regret it!!

Greg D. | Rock Hill, SC

They quickly respond to inquiries and are very professional.

Karen K. | Gastonia, NC

You get what you pay for. These guys are the real deal. They install quality equipment and not that junk you get at stores. Love the piece of mind with being able to see my house from anywhere. When someone rings my doorbell it goes straight to my phonemail and I can talk with them. Great service from Phoenix. Don't settle with Cpi or ADT junk. Tyler will come to your house and give you hands on what you will get with a nice demonstration with his phone and equipment already installed. Great people.

Brian M. | Concord, NC

Tyler and team did an outstanding job. As a USMC veteran, you can expect the honor, integrity, and pride that comes along with being a Marine. Great work ethic, great price, and highly recommended!

Ron B. | Charlotte, NC

My experience with this company is the best service I as a consumer have had in a number of years. When calling a few companies they were the only company that answered multiple phone calls with questions we had. This is why I chose this company, their customer service!! They did what they said and did it when they said they would! Tyler thank you so very much for taking such good care if me. If you chose this company you will have great service.

Tracy L. | Charlotte, NC

This is the 2nd time Phoenix Custom Security has either performed an install for my company or fixed my existing security system. Extremely knowledgeable, personable and just overall great guys to work with! Thanks guys for the wonderful experience!

Andre P.

Tyler is one of the most knowledgeable people I know when it comes to security. Especially when it comes to securing your home or place of business. Before making a decision Tyler was very helpful with providing different options to secure my home. He took into consideration my budget and what I needed to do so that my home was safe. Tyler was on time and completed the work in a reasonable time frame. The equipment provided looks durable and I am very pleased that my home is secure and automated. I called a lot of companies and no one came close to the knowledge or dependability like Tyler. He gave me reasons as to why I needed something or not, I was not just buying stuff.

T Rivera

Tyler was super helpful and knowledgeable. I wanted to get a camera system for my mom in Charlotte and I live in another state. I found Phoenix custom Systems on Home Advisor. I spoke with Tyler and he made the process super easy. I can now rest easy knowing my mom is safer. I would definitely recommend this company!​​​​​​​

Sherrel G

Phoenix is very professional and dependable. I needed a very custom solution. They listened carefully and delivered exactly what I needed. They were intent on making certain I was satisfied with the solution. I definitely recommend them and would go with them again.

Michael R